Shipping Details
At Mushroom Kenya, we are committed to providing you with prompt and reliable shipping services to ensure that your mushroom products and supplies reach you in perfect condition. Here’s what you need to know about our shipping policies:
1. Local Deliveries (Nairobi):
- Same Day Delivery: Enjoy the convenience of same-day delivery for orders placed within Nairobi. Place your order before [insert cut-off time, e.g., 2 PM] to receive your items by the end of the day.
2. National Deliveries (Outside Nairobi):
- Next Day Delivery: For orders placed outside Nairobi, we offer next-day delivery to most locations across Kenya. Orders placed before [insert cut-off time, e.g., 12 PM] will be delivered the following day.
3. International Deliveries:
- Global Shipping: We proudly ship our products worldwide. International deliveries typically take between 2 to 14 days, depending on your location and local customs processes. We strive to provide accurate delivery estimates and keep you informed throughout the shipping process.
Order Tracking:
Once your order has been dispatched, you will receive a confirmation email with a tracking number. This allows you to monitor your shipment’s progress and estimated delivery time.
Shipping Costs:
Shipping costs are calculated based on the destination, weight, and size of your order. You can view the estimated shipping cost during checkout before finalizing your purchase.
Customer Support:
For any questions or concerns about your order or shipping details, please contact our customer support team at +254 735 803 239 (WhatsApp or Text) or via email info@mushroomkenya.co.ke. We’re here to assist you with any inquiries and ensure a smooth delivery experience.
Thank you for choosing Mushroom Kenya. We look forward to serving you with high-quality products and timely deliveries!